Office Management: Plan and direct all office operations including managing and training staff, maintaining stocks and inventory; ensuring service standards adherence, and implementing procedures for maximum operating efficiency. Procurement: Work on own initiative and apply critical thinking skills in decision making for overseeing procurement tasks, assessing requirements, endowing suppliers, seeking proposals, ensured contract performances and evaluations. Resilience Optimization: Strategically position to engage with service provider’s security to office, staff, stores, and warehouses. A rendered keen eye for details to maintain all security devices and their records monitored performance, ensured compliance of applicable policies and regulations, address complaints and take necessary corrective actions. Travel Desk: Administered all traveling processes such as international/domestic ticketing, visa, transportation, and hotel accommodations, arranged routes specific to budgets and deadlines, arranged seminars, training, and conferences.
Insurance & Legal Services: Reviewed and assessed insurance policies and managed Lodging and settlement of claims, updated covers, and handled renewals and Social Securities. Facilitates Management: Planned and oversaw renovation property acquisition, disposal, and relocation; strategized and aligned as well as managed space, parking services, also led multidisciplinary teams and delegated responsibilities.

§  Monitor the day-to-day financial & Admin operations within the company, such as payroll, invoicing, and other transactions and Administrative and Procurement.
§  Oversee the Petty Cash Transactions and Approvals.
§  Oversee financial department employees, including financial associate and accountant.
§  Track the company\'s financial status and performance to identify areas for potential improvement.
§  Seek out methods for minimizing financial risk to the company.
§  Review and verified the monthly financial petty Cash and Bank Reconciliation reports and other transactions and budgets.
§  Provide insightful information and expectations to Director Operation and senior executives to aid in long-term and short-term decision making.
§  Producing financial reports related to budgets, account payables, account receivables, expenses, etc.
§  Stay up to date with technological advances and accounting software to be used for financial purposes.
§  Establish and improve the operational financial policies and procedures for the company.
§  Monitors and procures needed supplies for the office, reception, mailroom, and kitchen.
§  Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
§  Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
§  Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
§  Monitor costs and expenses to assist in budget preparation.
§  Oversee facilities services, maintenance activities, and tradespersons (e.g electricians).
§  Organize and supervise other office activities (recycling, renovations, event planning, etc.).
§  Ensure operations adhere to policies and regulations
§  Keep abreast of all organizational changes and business developments.
§  Develop and implement security policies, protocols, and procedures.
§  Control budgets for security operations and monitor expenses.
§  Recruit, train, and supervise security officers and guards.
§  Attend meetings with other managers to determine operational needs.
§  Liasion with local law enforcement agencies.
§  Plan and coordinate security operations for specific events.
§  Coordinate staff when responding to emergencies and alarms.
§  Review reports on incidents and breaches.
§  Investigate and resolve issues.
§  Create reports for management on security status.
§  Analyze data to form proposals for improvements (e.g. implementation of new technology)

ADMIN:  Managed the overall General Administration of the Office.  Liaison with different vendors to managed and ensured the timely services  Prepared the PRs for the PO and helped in vendor creation process with in Procurement Process.  Managed RFPs, RFQs and actively participate in procurement process.  Managed the vendor contracts and Office Lease and their extensions as per the WFP Rules.  Take Care of Genset Maintenance, and Fueling and Ensured its is in operational condition.  Managed the Inventory, Physical Verified the all the Inventory Assets through online PIM Mobile Application App and managed the Inventory field and category.  Managed the Hotel Reservation Travel (Air Road) Reservation as per plan of the staff member and mission and other administrative coordination as and when required.  Verified and Processed the TA / TEC Claims of the staff member after completion of Mission as per the defined SOP’s as per WFP Travel Manual.  Organized and Support the Events / Seminars with in the hotel in main cities and also in Field Areas.  Provided the Admin Support to Other Agencies ILO and UN WOMEN and facilitate them in other support services and Prepared the monthly and Annually Cost Sharing reports.  Supervised the Janitorial Staff and drivers and maintained their files, organized and schedule the tasks among them.  Managed the Overall Fleet and supervised its maintenance as per SOP. Prepared the monthly Fuel Consumption Report and also update the FMS (Fuel Management System) Application.  Prepared the Annual Reports for Fuel Consumption / Travel / Finance and Fleet Maintenance Cost.  Working Experience in SAP, (FMS) Online Fuel Consumption App, E Register, (PIM) Inventory Management Software App.HR:
§  Review the Medical Claim and helped the staffs  and provide them guidance for the timely submission.
§  Track record of staffs Attendance and Leave Record update the staff on HR Policies.
§  Prepared and tracked staffs quartly Leave Plan and timely submission to the Management for the Approval.
§  Verified the SC Payroll of Field Staffs and Lahore Office.
§  Organised and Invigilate the HR Test and Helped to arranged the Interviews for the Applicants.

• Delivered IT user support on software and infrastructure side and held the credit for installing, testing, and debugging different software on client side and troubleshooting windows based workstations.
• Acted as first–line resource for receiving in bound calls, logging into ticketing system, and resolving issues. Supported software, hardware, and operating systems by troubleshooting client\'s issues.
• Installed operating systems and applications, conducted technical training demonstrations, diagnosed clients’ troubles, and promptly resolved all the issues related to network access.
• Expertly handled the MS Outlook and email Issues while installing application software’s as per the operational need of CS departments.e.g TABS, Citrix etc.

• Played an integral role as the Supervisor at station and held the credit for training and supervising telecom Infrastructure team based on 7 staffs, maintaining information regarding the complaint log, and tracking record of new installations on weekly and monthly basis.
• Managed WiMAX deployment at consumer and corporate level and configured VOIP provisioning with in Motorola devices ATA (Grand Stream) and IAD (ISURF 1002, 1004, 1008) for telephony services.
• Offered trainings to staff in installing and resolving problem on Motorola device (CPE i 600(Buckeye), i300 (Wolverine) o 400(Jupiter) series).
• Actively liaised with corporate clients to install RF equipment (Jupiter) and manage complaints regarding the VPN & VOIP Packages.
• Coordinated with telecom vendor (Motorola) for Service Requests to update firmware of all devices and ensure the 100 % connectivity and all sites operational at Jhelum.